June 06 Newsletter

Run to support Camp Quality

In August, we will don our Camp Quality T-shirts and run, run, run (or walk or crawl) to raise money for a great cause – to help kids who are living with cancer. Each year, Camp Quality supports over 5000 families throughout Australia with its recreational, educational and financial support programs.

If you would like to help support Camp Quality by running in the City to Surf, either email sarah.morton@campquality.org.au or contact your Beaumont consultant, who will be more than happy to supply you with details.

And speaking of inspirational people, Beaumont friends Dr. Glenn Singleman and Heather Swann have set their very own world record with a spectacular base jump.

After 6 years of hard work they finally achieved their goal to climb and base-jump the highest cliff in the world. It took 22 days to climb to the jump site, then on May 23rd they flew their specially designed wing suits from just under the summit of Mt Meru (6660m) in India. After flying for 45 seconds over the spectacular Meru Glacier, they opened their parachutes and landed safely on the glacial moraine.
In addition to a new world record, it was a world first for women – no other woman has ever attempted what Heather achieved. BASEClimb 3 must have been an incredible experience and is the ultimate testimony to a ‘never give up’ philosophy.

To see a short clip of the jump go to:- http://www.baseclimb.com/BC3_Short_Media_Clip.mov
To see images from the project go to:- http://www.baseclimb.com/Baseclimb3%20Media%20Images.htm

Do you have the correct employee strategies in place?

Kevin Wheeler, President of Global Learning Resources, recently raised some interesting points about the importance of understanding a company’s expectations of its employees and their role in defining its image. He pointed out that customers form opinions about an organization from its brand image, presentation, and packaging of products and services, but most of all from its contact with employees.

“For example, Apple has a distinctive personality; adjectives that come to mind are "cool," "fashionable," "high tech," "clean," and "modern." These traits are articulated in its products and in the people who work in its stores and design its products. Steve Jobs, Apple's CEO, dresses and acts in a manner very consistent with these traits. Google, Starbucks, Nordstrom's, IBM, GE, and almost all other well-recognized organizations have distinct personalities that are formed and maintained by the kinds of employees they hire, develop, and promote. We often call the collective personality of an organization its organizational culture.”

Wheeler argued that, beyond being aware of and developing this organisational culture, companies need to develop a ‘talent philosophy’ to describe how employees generally think and act in the organization. While each person has different personality traits, similarities are evident after the organization has been around for a while.

Talent philosophies “are a mix of individual traits and a set of overarching beliefs and practices that have evolved usually over time. They are based on assumptions about how people behave or about what they want from the workplace. For example, it is typical to assume that everyone wants a long-term career when, increasingly, today's young people want opportunities for advancement and learning and don't care too much about a career in a single firm. Knowing what your assumptions are is essential for successfully defining your talent philosophy, yet it is very hard for individuals in an organization to determine those assumptions.”
As a guide to developing a talent philosophy that would aid in the recruitment and retention of the best “culture fit” candidates, Wheeler suggested posing the following 10 questions:

What single characteristic is considered most important by hiring managers in a potential candidate?
If there are two equally well-qualified candidates for a job, what determines the final choice?
What are the personality styles, traits, and habits of those who get promoted or seem to be the most highly regarded in your organization?
If an employee was asked what adjective most accurately described the best employees' personalities, what word would he or she choose?
If a customer was asked to describe the culture of your organization, what would he or she say?
How do you deal with poorly performing employees?
Who is considered the most valuable employee in your organization? What distinctive traits or characteristics does he or she have?
How do major decisions get made? Are they made by consensus, a majority viewpoint, or by a single person?
What do you expect a good employee to have as general career aspirations?
What does an employee have to do/demonstrate in order to be considered for a promotion?

While retention of talent is obviously (or should be) a priority, it is important also to be aware that employees do move around; and when someone leaves a company, that company needs to feel confident that its corporate knowledge is protected.
Employment lawyer David Thompson, from Hunt & Hunt, recently warned that employers without protection may soon struggle to survive.

"Given indications that Generation Y employees frequently stay in jobs for short periods, the challenge for employers should not only be to find ways of supporting staff retention, but rather also to seek strategies for protecting the company's 'corporate databank' of knowledge, and saving its business intelligence from falling into the hands of competitors through increased workforce circulation," said Thompson. This could be done by ensuring that clear and enforceable provisions covering confidentiality and intellectual property were included in employment agreements; and also by developing more sophisticated knowledge management techniques to ensure that knowledge gained and developed by employees during their employment was captured in the company.

Training Newsflash

We have recently started working with a telemarketing trainer extraordinaire! Jenny Cartwright has been in Sales and Marketing for the last 32 years and has exceeded many companies’ expectations with outstanding results. Her knowledge is essential for everyone who promotes products and services. She provides group training, one on one coaching and public seminars and has written a number of training guides that are available to purchase. If you are interested in learning how to get more business by phone ... then read on!
There is an amazing new E-Book called, "Top Telemarketing and Telesales Techniques that Work!" It offers a proven step-by-step formula with over 150 tips you need to sell products and services over the phone - written by Australia's Telemarketing Guru, Jenny Cartwright. We have found this to be a great resource for our office.

For more information on what is included in this training manual, click here :http://www.telesalestraining.com.au/ebook_third_party_promo.html.
To register for Jenny's free monthly telesales tips click here: http://www.telesalestraining.com.au

Temp of the Month

Outstanding performance from our temps doesn’t go unnoticed. We truly appreciate their efforts and therefore would like to acknowledge the great work they are doing for us.

Our June Temp of the Month award goes to Sarah Frampton. Sarah is currently working at Aspect Communications where she has received glowing reports!

Sarah is pictured here whilst on assignment at Aspect Communications. She gets a $100 voucher from the store of her choice.

It's Our Birthday!

Beaumont Consulting celebrates its 5th Birthday on July 4, and we would like to thank all our fantastic clients and candidates, who have made our job such a pleasure. We cannot wait to see what the next 5 years and beyond will bring!

Vote for Beaumonts in the Seek Annual Recruitment Awards

The SARA Awards recognise outstanding achievements in recruitment every year. If you think we have provided a great service to yuor company, why not vote for us? You can vote here: Vote for Beaumont Consulting

And finally

Don’t forget to register now for your place at our next workshop, in which Georgie Blair will be giving an awareness briefing outlining changes to state legislation, review of obligations and practical solutions to achieving compliance.

The workshop is being held on July 19 at the Vibe Hotel, 88 Alfred Street Milson’s Point, at 5.30. Places are filling up quickly, so register now to secure a seat! Register by emailing blake@beaumontconsulting.com.au.

Quote for the month

If you see someone without a smile, give them one of yours.